OLYMPUS PAY

Cookie Policy

What we store in your browser, why, and how you choose.

Last updated: September 2026

Effective: 27 September 2026

Olympus Pay Proprietary Limited · BW00009700756
Is an admitted member of the Bank Of Botswana Regulatory Sandbox

What cookies are

Cookies are small text files that a website stores on your device. Websites use them to keep you signed in, to remember choices and, on some sites, to measure visits or show advertising. Browsers also offer similar storage, which this policy also covers.

What we use, and what needs your consent

If we ever add analytics or marketing storage, it will stay off until you agree, and we will update this policy first.

Category	What it does	Do we use it?
Strictly necessary	Keeps you signed in, protects your session and remembers your cookie choice	Yes. Always on, and it does not need your consent
Functional	Remembers your settings and choices, such as light or dark appearance, hidden amounts, bookmarks, dismissed tips and your last help chat	Yes, but only if you agree
Analytics and performance	Measures how a site is used	No. We do not use any today
Advertising and marketing	Shows relevant ads and measures campaigns	No. We do not use any today

Your choices

The first time you visit, a notice asks you to choose. Reject, customise and accept are equal buttons. Nothing optional is switched on beforehand, and you can use everything whichever you choose.
We remember your choice in one cookie, olp_consent, for 180 days. It is shared across the Olympus websites and apps on olympuspay.co, so you choose once. After 180 days, or if the list below changes, we ask again.
You can change or withdraw your choice at any time from “Cookie settings” on the sign-in pages and in your company menu. Switching a category off also deletes what it stored on this device.
We honour the Global Privacy Control signal from your browser: it keeps optional storage off unless you choose to switch it on.
To show what you agreed to and when, we keep a record of each choice: a random identifier, your choices, the version of this policy, the time, the page you were on, a one-way hash of your IP address and your browser type. It is used only for this purpose and kept for three years.

Everything this site stores

Strictly necessary items do not need your consent, because without them you could not sign in or keep your choice. We do not use them for advertising or to follow you across other websites.

Name	Purpose	Type	Category	How long
olp_consent	Remembers your cookie choices so we do not ask again on every page. Shared across olympuspay.co.	Cookie, first party	Strictly necessary	180 days
sb-…-auth-token	Keeps you signed in and secures your session.	Cookie, first party	Strictly necessary	Until you sign out or the session expires
olympus_webbanking_team_invite_token	Keeps the team invitation you opened until you have signed in and joined, then it is removed.	Browser storage, first party	Strictly necessary	Until you join or clear it
olympus_webbanking_preselected_tier	Keeps the account type a marketing link pointed you to until the account-type step can read it, then it is removed.	Browser storage, first party	Strictly necessary	Until you reach that step or clear it
Cloudflare Turnstile	The human check on sign-in and sign-up may store a short-lived security token from Cloudflare to show you passed it. Set only on those pages.	Cookie, third party	Strictly necessary	Session
op-theme	Remembers whether you chose the light or dark appearance.	Browser storage, first party	Functional (with your consent)	Until you clear it
olympuspay:hide-amounts	Remembers that you chose to hide balances and amounts.	Browser storage, first party	Functional (with your consent)	Until you clear it
olympuspay:bookmarks	Keeps the pages you bookmarked in the app.	Browser storage, first party	Functional (with your consent)	Until you clear it
olympuspay:link-bank-prompt-dismissed	Remembers that you dismissed the prompt to link a bank account.	Browser storage, first party	Functional (with your consent)	Until you clear it
olympuspay:team-roles-banner-dismissed	Remembers that you dismissed the team roles tip.	Browser storage, first party	Functional (with your consent)	Until you clear it
op-security-dismissed	Remembers which security suggestions you dismissed.	Browser storage, first party	Functional (with your consent)	Until you clear it
olp.help.banking	Lets the Athena help chat continue where you left off when you come back.	Browser storage, first party	Functional (with your consent)	Until you clear it or start a new chat
olympus_referral_code	Remembers which referral link brought you here, so the person who referred you gets credit when you sign up. Only stored if you agree.	Browser storage, first party	Advertising (with your consent)	Until you sign up or clear it

Pages run by other companies

Some pages are run by payment providers, for example a hosted checkout page. They can set their own cookies under their own policies, and we do not control them. We ask our providers to keep to the same minimum.

Controlling storage in your browser

Most browsers let you block or delete cookies and clear site storage in their settings.
If you block the necessary cookies you will not be able to sign in, and we will not be able to remember your choice.
Without your agreement to functional storage, the app still works, but it will not remember your appearance, bookmarks or dismissed tips, and the help chat forgets the conversation when you close the page.

The rules we follow

Where the law requires your consent for storing information on your device, we ask for it first. That includes Botswana’s Data Protection Act, South Africa’s Protection of Personal Information Act, the UK Privacy and Electronic Communications Regulations and UK GDPR, and the EU ePrivacy rules and GDPR, depending on where you are. Storage that is strictly necessary to give you a service you asked for does not need consent. You can withdraw consent at any time without affecting what happened before.

Contact

Questions about cookies or your data: privacy@olympuspay.co. Our Privacy Policy explains how we handle personal data, including your rights to access, correct and erase it.

Olympus Pay Proprietary Limited

Registration No. BW00009700756

Admitted member of the Bank of Botswana Regulatory Sandbox. Services are provided under conditions set by the Bank of Botswana.

For enquiries: legal@olympuspay.co
For data requests: privacy@olympuspay.co
For complaints: complaints@olympuspay.co

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